• This policy explains what information I collect when you visit my website or use my services.

    This policy covers my independent coaching and writing platform at shrutimenon.org and associated services.

    What information I collect

    I collect information only when you actively provide it:

    • Email address: when you subscribe to my Substack, sign up for my Patreon, or email me directly.

    • Payment information: when you purchase a service, such as one-year access to my monthly Q&A sessions. Payments are processed by third-party providers. I do not store your card details.

    • Name and contact details: when you email me to enquire about coaching or workshops.

    How I use your information

    • To deliver services you've paid for.

    • To send you information you've requested, such as session recordings or Zoom links.

    • To respond to your messages and enquiries.

    • To manage my Substack and Patreon communities.

    I do not sell, rent, or share your personal information with any third parties for marketing purposes.

    Third-party services

    This website and my services use the following third-party platforms, each with their own privacy practices:

    • Squarespace — website hosting

    • Substack — newsletter and writing platform

    • Patreon — monthly membership payments

    • Zoom — video calls for Q&A sessions and coaching

    Cookies

    My website (hosted on Squarespace) uses cookies for basic site functionality and analytics. You can disable cookies in your browser settings, though this may affect how the site works.

    Data retention

    I retain your contact information for as long as we have an active relationship. If you'd like me to delete your contact information, please email me and I'll do so promptly.

    Contact

    If you have questions about this policy, please write to contact@shrutimenon.org.

  • By purchasing any of my services or using this website, you agree to the following terms. Please read them before making a payment.

    Services offered

    I offer the following services through this website and associated platforms:

    • Monthly Q&A Sessions ($7/month or $70/year) — live discussions held over Zoom, open to paying subscribers. Recordings are available on request.

    • 1:1 Coaching ($150/session) — individual coaching calls, scheduled by mutual agreement.

    Payments

    All prices are listed in US dollars (USD). Payments are processed securely through third-party providers. I do not store payment card details.

    Your purchase confirms your agreement to these terms and to the relevant payment processor's terms.

    Delivery of services

    Session links and scheduling details are sent by email after payment is confirmed.

    Q&A sessions are held monthly. Exact dates are communicated to subscribers in advance.

    Intellectual property

    All content shared during sessions — including recordings, written materials, and any resources I provide — is for your personal use only. Please do not reproduce, redistribute, or share session recordings without my written permission.

    Nature of coaching services

    My coaching is a thought-partnership focused on helping self-directed individuals think more clearly about their goals, work through self-limiting beliefs, and develop strategies aligned with their own values and strengths.

    My services are not clinical, therapeutic, or a substitute for mental health care. If you are looking for clinical support, please consult a licensed mental health professional. By purchasing coaching services, you confirm that you understand this distinction.

    I am not a licensed therapist, financial advisor, or legal professional. Nothing shared in sessions constitutes professional advice in those domains. You are responsible for your own decisions and actions.

    Limitation of liability

    I am not liable for any indirect or consequential losses arising from use of my services.

    Changes to these terms

    I may update these terms from time to time. The current version is always available at this page, and the date at the top reflects the most recent update.

    Contact

    Questions about these terms? Email contact@shrutimenon.org.

  • Monthly Q&A subscription ($7/month via Patreon, or $70 for one-year access)

    You can cancel your Patreon membership at any time from your Patreon account settings. Cancellation takes effect at the end of your current billing period. You will not be charged again, and you retain access until that period ends.

    Patreon does not issue refunds for the current billing period. If you have a specific concern, please email me and I'll do my best to help.

    If you purchase annual access and change your mind within 30 days of payment, or after attending no more than 1 session, I will issue a full refund on request.

    After 30 days, or after you have already attended 1 session, the payment is non-refundable. Your access remains active for the full year from the date of purchase.

    1:1 Coaching sessions ($150/session)

    The fee is fully refundable if you cancel your booking before the session. The fee is non-refundable once a coaching session commences.